Tesla news has been a bit of a mixed bag lately. A few days ago, Tesla refreshed its mass-market Model 3 vehicle with a whole host of spicy upgrades, but shortly after, it made some other controversial changes to its customer-facing sales policies.

For starters, let’s talk about Tesla’s “no questions asked” seven-day return policy, which was used as a core marketing strategy for quite some time. The guidelines once said that if a customer is unhappy with their new vehicle at any time within seven days of receiving the car, they are free to return it for a full refund.